The Better Business Bureau of east Alabama,west and southwest Georgia has received complaints about phone scammers posing as Microsoft computer engineers. The scammers contact PC users and claim their computer is at risk ofa security threat. According to Better Business Bureau records, victims have been charged a $50 to $250 repair fee by phone credit card transaction. Victims are instructed to download a software code for the repair; however the code allows the fraudulent caller access to the PC. In effect, the downloaded software corrupts the victim’s computer system.
The Better Business Bureau is currently investigating this case to identify more information about the culprits. The Bureau warns that giving personal information will put your personal identity at risk. Please contact the local Better Business Bureau at 706-324-0707 to request information on identity theft or to report a fraudulent call.